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  • swampclogger
    Participant
    Post count: 0
    #4691 |

    A tuned song I exported will not play in iTunes, QuickTime Player, or VHD Player.

    I received this message when I tried to play it in QuickTime Player: The document “Cut Song.m4a” could not be opened. An unknown error occurred (-12842).”

    Why can’t I play my exported tuned song in any program? What is wrong with the audio file?

    tony_anytune
    Keymaster
    Post count: 105
    #4692 |

    Hi, Sorry for the trouble.

    The file may have been corrupted. Anytune uses Apple’s m4a encoding library (same iTunes uses).

    Please try exporting the file again and updating your iTunes, QuickTime Player.

    anytune.us/contact-us if you are still having trouble. You are the first to report this error.

    If you send us the file we can have a look at it.

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